Google May Call, Text or WhatsApp To Confirm Business Details

Google is sending out emails with updates on how Google Business Profiles may verify your business details. Google said it may “reach out using automated messages via call, text, or WhatsApp to the verified phone number on your Business Profile.”

The email was posted by Payal Badhran on LinkedIn who wrote, “I recently received an update from Google regarding changes to how business details are verified on Google Business Profiles (GBP).”

Here is a copy of that email:

The email says:

Confirm your business details via calls or messages from Google

To confirm your business details and keep your profile updated, Google may occasionally reach out using automated messages via call, text, or WhatsApp to the verified phone number on your Business Profile.

Any information you provide in response to these messages, including photos and posts, will be added to your profile on your behalf when applicable. You can edit or remove these updates at any time directly from your Business Profile.

To keep your profile in good standing and visible to customers, ensure any info you share aligns with our content policies. This helps prevent account suspensions to your account that may require an appeal process to reverse.

If you want to change your settings, you can stop automated messages from Google at any time.

Forum discussion at LinkedIn.